Travel Back Office Management Solutions

An advanced travel back-office management system for travel agencies and tour operators that helps to manage and automate routine administrative tasks to increased productivity and efficiency.

Clients and Partners

Trusted by 1000+ companies around the world

TraveloPro, Leading Travel Technology provider

Awarded #1 Travel Software for the Online Travel Industry

Our service never stops with the sales of our softwares or API Solutions. It goes on in the form of after-sales service since we understand that our products are designed to satisfy your requirements for many years to come.We’ve an established and efficient system in place to deal with all of your after sale support needs.


Exceptional Commitment to Customer Success

Every project we take on starts with the aim of being our 'best yet', so you can be assured that our attention to detail and high quality work is present in every job we craft. We want our customers to be as excited and proud of the end product as we are, and we strive towards that goal every day.


Cloud based Technology fueling for High Performance

Let us put the #1 Managed cloud based Travel Technology solution work for you

Whatever your Business requirement, Travelopro offers completely managed best fit travel technology solution.

image  Features of our online travel booking system

Generate more bookings & delight travelers through a powerful mobile engagement platform

With TraveloPro’s online Platform you can grow your revenues, streamline your operations and extend your digital reach
  • Configure credit limit and deposits
  • Multilingual travel websites
  • Add offline travel bookings
  • Distribute white labels
  • Dynamic fare caching
  • Commissions and markup control
  • Advanced Reports
  • Manage multiple branches
  • Sub Agents can create and manage multiple branches and users
  • Optional cross selling platform
  • SMS gateway
  • Multi currency transactions for agents and suppliers
  • Business intelligence reports
  • Online travel booking engine
  • Multiple sales channels - B2B, B2B2B, B2B2C
  • Centralised mid-office
  • Ability to connect multiple GDS, LCC, and third party APIs
  • Complete Reservation Management
  • Travel Agent Management
  • Transactional Accounting
  • Accounting System Integration
  • Comprehensive system to manage rates, discounts and allocation
  • Payment Gateway Integration
  • Multiple Supplier APIs
  • Add direct contracts
  • Redistribution API

Travel Back Office Management Solutions - Simplify And Automate Your Backoffice Operations

Managing the travel back office processes of your tour agency has never been easier than before


An Introduction To Travel Back Office Management Solutions


In the fast-paced and ever-evolving travel industry, efficient back office management plays an essential role in ensuring the smooth operation of Destination Management Companies (DMCs), Online Travel Agencies (OTAs), Travel Management Companies (TMCs), and multiple other businesses in the sector.

Back-office is the key part of tour operator software responsible for wide-ranging business process automation. It comprises a broad set of apps, modules and tools, each contributing to their own part of the common cause, which is the tour operator business.

Travel Back office management software is a platform designed from the ground up to better support your organization’s day-to-day processes. While they may not be directly visible to your customers, they will still be able to experience the difference it makes.

A back office system is software that can be utilized by any travel company to monitor the online booking portal. The travel back office system is integrated with booking engines and other essential tools, which are used to manage day-to-day business operations efficiently.

The back office is where accounting, human resources, and information technology take place. They manage work that does not require direct customer interaction but keeps the company operating. Back-office operations are crucial for the functioning of the business. It is where customer goods and service requests are processed. The speed and accuracy of the back-end office work will straight impact your user experience.


How The OTA Back Office Works ?


An Online Travel Agency comprises of three basic building blocks. The front end side is a website or app where travelers come to make a booking. The back end side is the booking engine, the heart of an OTA. And the provider side is the connection to GDSs, CRSs, Wholesalers, and so on.


Here are the most important back office systems and their functions:


  • Inventory management - organization of connectivity to suppliers via several channels

  • Booking desk - manual or automatic managing of bookings

  • Business rules - the logic behind an organization's decision-making 

  • Accounting - payment processing and reporting

  • Analytics - OTA metrics and reports about business, users, and employees

  • Customer relationship management - tools for understanding and managing customer activity

  • Customer service - managing various channels for engaging with customers

  • User management - tools for establishing customer roles and permissions


Why Travel Agencies Require Back-Office Software ?


For the most part, most businesses of any size, across every industry, have utilized Enterprise Resource Planning (ERP) software to support their back office software demands. 

Today’s back office processes should, and need to, be in the cloud. With cloud back office software, your employees have the ability to directly leverage advanced cloud, social and customer-facing technologies to best drive growth.

Travelopro is the leading travel technology product where software is hosted on a remote server and accessible to multiple authorized users anywhere, anytime via internet connectivity & thus, it sets travel agents free from any time and place barrier & reduces the infrastructure, maintenance and support costs incurred by travel agencies.

With our back-office system, you can manage all your business rules based on predefined criteria and automate routine tasks that take up a lot of time. It also assists you to observe your business through automatic accounting reconciliation and BI reports.

Optimizing traditional retail management software or implementing contemporary management suites, Travelopro has architected back-office solutions empowering industry leaders to bring in automation and efficiency across back-office processes and functions, driving better bottom lines.

Travelopro's Back Office offers tour and activity operators everything they need to sell tours, manage bookings, and grow their business. We also provide end-to-end visibility into the applications spectrum while integrating gaming engines into back office services. This has reduced the time to market, resulting in higher satisfaction rates.

With easy access to exclusive resources such as the latest state-of-the-art travel agent back-office software technology, along with our extensive training and support system, we’ll guide you to a profitable future.

By enabling your front and back office employees with a more unified, continuous lens across the client lifecycle, your business can be more transparent, data-driven, and easier to forecast.


Back Office Modules Includes


  • Reporting

  • Website integration

  • Activity tracking

  • Data encryption

  • Financial transactions

  • Accounting package

What Exactly Is The Back-Office Module ?


By automating all the processes within your travel business, regardless of your profile, you will be able to run your firm more effectively and to completely administer and control your operations (Travel Agent, Corporate Travel, Tour Operators, DMCs, Wholesalers, PCOs, etc.).

You may set and handle markups, business rules, and multiple forms of payment, produce invoices, run reports, and monitor your bookings in real-time. You can also build and maintain the profiles of your customers and suppliers.


USPs Of Our Enterprise Back-office Solution: 


Standalone Solution: Our solution works with any booking platform. You just need to import your booking data via Excel/CSV files or automatically via APIs.

Cloud-Based For Easy Accessibility: Unlike a lot of other solutions, our back-office system doesn’t require installation on local machines/ servers. It can be accessed 24x7 and used for various divisions/ locations.

Advantages of SaaS With The Flexibility Of Enterprise: Our SaaS model allows you to enjoy 99.99% uptime, zero maintenance & free upgrades, but with customization & database separation for greater control

Automatic BSP Reconciliation: Our solution can download & convert data files from your GDS(s) and compare them with BSP reports to produce one reconciled file for a faster, error-free process.


Why Choose Travelopro 's Travel Back Office Management Solution ?


Travelopro – our proprietary and industry-recognized automated distribution workforce and productivity management tool – process managers to improve operations, minimize costs and enhance customer service. The solution is a fully automated, cloud-hosted workflow management platform that can distribute and manage back-office transactions across centers and geographies.

Travelopro is one of the leading back-office providers to clients beyond a wide range of industries. We are specialized in providing IT back-office support and outsourcing back-office operations. Travelopro is a back-office support specialist with years of experience that not only supports big companies but also provides back-office support for small businesses across the world.

As an integrated solution for finance and operations, Travelopro provides complete visibility of your entire operations in one place and offers all the functionality you need to run your travel business efficiently – today and in the future.

Our back-office solution works seamlessly across both web and mobile devices, enabling you to manage your business remotely. It is 100% cloud-based, which means all your data is stored securely online and can be accessed from anywhere, anytime.

This involves the latest and greatest travel agent back-office software technology designed by a highly skilled team of software and technical partners to keep your travel business running smoother and more efficiently than ever before.

Our integrated solutions will allow you to consolidate the current back and middle office solutions into a single, cohesive financial environment, rather than having separate back and middle office solutions.

Our well designed custom-made back office business process outsourcing arrangements assist businesses with handling their huge volume of information and exchanges sufficiently and all the more beneficially, subsequently empowering them to work with improved efficiencies.

We give an all-encompassing exhibit of back office support, redistributing administration through our solitary mix of information systems, ability to deliver the best value for our customers, insights guarantee solid business results.

You can check your bookings in real-time, create and manage clients’ and suppliers’ profiles, define and manage mark-ups, business rules and multiple types of payment, generate invoices and run reports.

Our back-office team works with the front-office in a real-time environment. The skilled back-office service teams enable an organization to reduce the cost and time of functions that are behind the scenes.

That’s exactly what Travelopro’s back-office solution helps you do. It provides you with the flexibility to manipulate your pricing for various channels to maximize your revenue potential.

Our back office solutions come up with end-to-end operational efficiencies, cost reduction, and consolidation of business outcomes.

Industry Expertise: We are one of the premier back office supporting outsourcing companies, having experience working with retail chains and consumer brands across all key categories. Our primary back office support increases the supply chain, modern customer service, HR Optimization (HRO), revenue management, and Smart Analytics for retail.

Proven Processes: Our back office support services involve cleverly integrating analytical tools, techniques, and models into all our processes. This will continually enhance our clients' global operations. We boost technology and process processes using embedded analytics to provide focused solutions, targeted interventions, and agility as a part of the leading back office support services.

Industry Benchmarking: Our approach maximizes productivity across regions by consolidating processes and rationalizing IT systems. Grip the result-driven process management transformation enabled by our advanced tools and technology as a part of back office support solutions that implement best practices and process benchmarking across business units.

Global Delivery Network: Our global delivery network is 'best-in-class' and quickly expanding, including North America, Europe, Asia-Pacific, and Africa. We make sure of tight integration, the appropriate skills and cultural compatibility, and risk mitigation through our diverse and balanced delivery methods, such as onshore, near-shore, and offshore.

Multilingual Support: We provide back office support solutions across several languages, including English, French, Spanish, Dutch, Arabic, Hebrew, Portuguese, German, Greek, Italian, Russian, Swedish, and many others.

Pivoting Expertise: Empower our employees to prioritize your customers and provide you with the specialized expertise you need to guarantee your clients get the most significant possible experience with your business.


Back-Office Functions


Back-office functions vary, depending on the industry and the products or services a company hand over. Common back-office functions include:

  • Data processing tasks, including data entry, analysis and management.

  • Human resources roles, including hiring and training employees and outlining benefits.

  • Accounting and finance duties, including handling records, reporting financial information and complying with regulations.

  • Legal responsibilities, including developing company policies to comply with multiple laws and guarding the company against legal risks.




Outsourcing back office services can offer a number of benefits, involving:


Cost savings: Outsourcing can often lead to remarkable cost savings, as companies can take advantage of lower labor costs in other countries.

Improved efficiency: Outsourcing can also lead to improved efficiency, as specialized companies can give back office services more effectively and efficiently than in-house staff.
Access to specialized skills: Outsourcing can give access to specialized skills and expertise that may not be available in-house.

Flexibility: Companies can scale their back office services up or down as needed, which can be specifically useful for businesses that experience fluctuations in demand.

Focus on core business: By outsourcing non-core functions, companies can refocus their resources and efforts on their core business activities, leading to expanded competitiveness.

Increased productivity: Outsourced back office services can free up internal resources, allowing companies to allocate more time and resources towards productivity-enhancing activities.

Improved data management: Outsourcing can provide access to sophisticated data management systems, assisting to ensure data accuracy and security.

24/7 operations: Several outsourcing companies offer 24/7 operations, giving companies access to support at any time, regardless of their location.


Wrapping Up: 


Partnering with us provides customers access to a productive and abundant talent pool. Our specialists boast years of experience across multiple domains. We offer clients the flexibility of outsourcing their back-office support to several locations based on their operational and process requirements.

Get your travel business online

If there is one thing you do today, get your travel business online. Everyone are talking of going online. Provide yourself and your agents with their own B2B/B2C booking engine. Travelopro platform consist of many components assembled to get your one stop travel software and travel technology, to automate travel business process and configured in many ways to meet your business goals. Here's what you'll get (its affordable, easy and profitable).
  • Hotels

  • Flight

  • Forex

  • Business

  • Cruise

  • Buses

  • Rails

  • Holidays

  • Cars

  • Destination

  • Sigts

  • Visa

  • Insurance

Fetaures of Online Reservation System:

  • Fast and Flexible booking engine
  • Secure, scalable and robust reservation architecture
  • Fully customized booking engine
  • Cost-effective solutions
  • User friendly interface
  • Integrated Payment Gateway
  • Multi-language support

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