Ticketing system online

Ticketing system online

A ticketing system online (TSO) is an anthology or a treasury of all the contacts that take place between your customers and your help desk agents. Occasionally, the contacts involve questions or problems relating to technical issues or customer service. A ticketing system is a software that collects all customer support requests from a wide range of sources and manages them in one location.

A Ticketing system online allows a customer to specify their travel requirements such as city of departure, destination, departure date, return date and class of travel. The customer requirements once receives in the Internet booking engines ( IBE), IBE will offer a list of available air tickets, hotels and excursions which the customer can manage to book favorite locations. The real value of an IBE is in the business rules and processes the package of the contents and provide the capability to shop and purchase. This includes packaging and pricing rules, customized displays for different customers and channels, business rules, and check out and payment processes.

Ticketing system online is an online booking system the interface is often in HTML. With the growth of broadband, technologies such as Flash are now used to support the change of the user's interactivity. A TSO has real time connectivity to a credit card clearance agency as most payments are made through credit card. Some ticketing system offer multi-lingual and multi-currency support for customer convenience.

The TSO provides and helps with efficient problem resolution, which benefits customers and companies. Ticketing software helps prioritize more important tasks ,so workers get to fixing urgent issues and can design a ranking system to workflow where certain problems fall into certain priority categories. Because of the increased organization, ticket management software allows your company to respond to requests with much less effort than other systems. Increased efficiency means that fewer hours are required to take care of all of your customer requests.

Ticketing System Online is a comprehensive, efficient and cost effective XML, low distribution cost, at the expense of its online and offline competitors was based E-Commerce solution designed by the TraveloPro. It is a one stop complete reservation platform providing an online ticketing system, travel portal can design in B2B and B2C platform as well as agent wise and public wise. Business to business (B2B) is a situation where one business makes a commercial transaction with another. B2B is often contrasted with business to consumer (B2C). In B2B commerce, it is often the case that the parties to the relationship have comparable negotiating power, and even when they do not, each party typically involves professional staff and legal counsel in the negotiation of terms, whereas B2C is shaped to a far greater degree by economic implications of information asymmetry. However, within a B2B context, large companies may have many commercial, resource and information advantages over smaller businesses.

The benefits of Ticket System Online management

  • Professional ,Branded Ticket Sales page
  • Custom Pricing
  • Ticket Discounts and Promotions
  • Automation
  • Security
  • Integrations
  • Online and Offline Ticket Sales
  • Invoice or Reports
  • Marketing
  • Payment Processing

Expand your business through Online Reservation System

  • Global Reach

  • Full Coverage

  • Easy Connection

  • Corporate Bookings

  • Mobile-Friendly

Features

  • Intuitive, feature-rich, affordable customer support software
  • Internet booking engine, a website that allows consumers and travel agents to book travel
  • Choose and Book was an E-Booking software application for the National Health Service (NHS)
  • Airline reservations system, part of the passenger service systems (PSS)
  • credit card payment, redeeming frequent flyer program (FFP)
  • Passenger Name Record (PNR) is created
  • CMS - content management solution
  • I-frame solutions for affiliate sites/agencies
  • B2B and B2C network development
  • Embedded solutions
  • Work at 24/7