Last Updated: 06 Oct, 2020

Airline Reservation Systems and Passenger Service Systems

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The airline industry needs the most unique and dynamic ancillary products. At this point, the Airline Passenger Service System (PSS) has emerged as an essential industrial concept that plays a critical role in airlines.

An airline uses a software solution called the Passenger Service System (PSS) consisting of a Central Reservation System (CRS), Airline Inventory System, and Departure Control System (DCS). Besides, the PSS provides cloud services and an Internet booking engine for direct booking processing, and ancillary distribution merchandising systems.

Airline Passenger Service System (PSS) solutions provide the full spectrum of passenger experience in the fields of boarding, ticketing, check-in, internet and mobile booking, departure control, loyalty management, and customer support.

The demand for airline PSS is anticipated to increase in the future, despite the enormous demand for travel and airline services, as well as the increasing number of passengers.

The market is a competitive one in which new formats and new technology are being used to meet the rising demands of customers. The rising popularity of internet is also generating growth in the global passenger service system (PSS) industry.

Travelopro aims to help customers and the extremely high technological innovations of the airline industry by providing a personalized booking solution to simplify the operation.

Our airline reservation system integrates seamlessly with the PSS developed and implemented in your system. We provide a custom solution that is well-tailored to a request for integration with third-party PSS, such as Amadeus and Sabre.

It is possible to provide a user-friendly personalized front end design of the booking system and website, unlike the PSS platforms where only models have to be followed. This helps to make direct conversions to the website.

It provides quick and real-time access to data collected at multiple levels of booking to help plan marketing campaigns better, and customize deals and promotions based on consumer trends.

1. What Is a Passenger Service System (PSS) and how it empowers Aviation Travel?




The Passenger Service System (PSS) is a range of essential airline systems. Usually, the PSS includes airline reservation system, airline inventory system, and departure control system (DCS).

The Passenger Service System (PSS) is a series of solutions designed to promote the efficient operation of various passenger-related issues.

Passenger Service Systems is a turn-key solutions suite for addressing challenges, and an all-inclusive web-based passenger service system provides a completely specific, fully integrated flexible platform with reservation, inventory, and departure management systems and built-in best-in-class loyalty system capabilities.

At its core, it is a correspondence system that includes passenger services such as loyalty, customer support, online reservation, booking, and check-in and check-out status in real-time.

A Passenger Service System is at the forefront of an airline’s IT infrastructure. This is the process responsible for managing customer interaction with airlines, from booking a ticket to boarding a flight.

The global passenger service system (PSS) market is segmented into:

  • Airline Reservation System
  • Airline Inventory System
  • Departure Control System
  • Internet Booking System
  • Loyalty System
  • Customer Care System
  • Airport Management Consulting
  • Ancillary Services

2. Core Components of a PSS



Central Reservation System (CRS)

  • Store information on booked seats in Passenger Name Record format (PNR)
  • Interactions with GDS, Airline Inventory, and Departure Control System

Airline Inventory System

  • Store the availability of seats not sold
  • Connections with GDS, CRS, and revenue management software
  • It is often combined with the CRS, sometimes it is a stand-alone product

Departure Control System (DCS)

  • Manages the customer check-in, bags, and boarding process
  • Sometimes it is combined with the CRS; sometimes it is a standalone product.

3. What Is Airline Reservation System?




The airline reservation system is a web-based flight booking engine used to make flight bookings. This includes airline schedules, fare tariffs, passenger reservations, and PNRs. In simple terms, the Airline Booking System helps passenger’s book flights by checking flight schedules, fares, and availability of seats.

Airline Reservation System is the best software to maximize profits and fulfill the needs and desires of travelers. As with the advent of the Internet and the increase in the number of mobile users, this technology is used by many airline companies.

The flight booking engine is specifically built for travel agencies to simplify the booking process and help their traveler’s book one-way, round-trip, and multi-purpose destinations on a single platform.

The airline booking engine also displays dynamic packages such as airline + hotel, hotel + vacation package, and hotel + car packages. It is capable of handling over countless booking-related transactions in less time.

4. How does the Airline Reservation System benefit travel companies?




An airline booking system has the necessary tools that benefit travel agencies, travel agents, tour operators, TMC(s), and other travel service providers in many ways. It helps travel companies expand their businesses by engaging more users through powerful flight search engines. 

The flight booking system gives customers access to a large database and is ideal for booking flights, dynamic packages, tours, and other travel activities. It is a successful solution for both B2B and B2C platforms as it lets them make money from numerous daily flight bookings. 

Using our airline ticket booking app, our prospective customers will be able to choose from a variety of options that will eventually transform them as a package to suit the guest's informational needs.

The custom package also includes selected hotels, rental cars, tour and flight booking API integration for travel agents, etc.

Travelopro specializes in designing airline reservation system and flight booking software and applications that are user-friendly, easy to use, and secure.

In addition, as a travel agent with an intuitive user interface will make more and more users or travelers visit your website.

5. Get cost-effective Online Flight Reservation System connected with GDS systems like Amadeus, Galileo and Sabre




Travelopro is a renowned company in developing flight booking engine with GDS integration such as Amadeus, Galileo, and Sabre. We understand the needs and requirements of global travel companies and tour operators so that we can have a visual appeal flight booking engine design.

Travelopro has been developed airline booking application to fill the gap between traditional airline practices and the latest digital trends and capabilities. This makes it possible for Travelopro to adapt quickly to an airline's business model or industry-specific needs.

Travelopro Air Booking Engine will help your business increase sales while automating processes and reducing the time and effort needed to complete your flight booking.

Our Airline Reservation System is a web-based booking engine connected to global GDS systems, including Amadeus, Galileo, and Sabre, which consolidates data from all airlines.

The booking engine, connected to GDS systems, offers better inventory and pricing for end-users and travel agencies. Global travel companies are using online airline booking tools for 24/7 availability and real-time bookings.

As the world's leading travel technology company, Travelopro offers the world’s most innovative travel platform, and this means pursuing a holistic approach with the needs of our airline customers at the core.

Discover how Travelopro's Intelligence Technology Platform will help your airline drive efficiency and deliver on its digital strategy.

6. API Integration for Flight Booking Engine




Flight API Integration is a software solution that incorporates all flight-related queries at the place and as a result, shows the most desirable options available to travelers.

It embeds real-time search data and sends traveler specifications to service providers. In response to the query, airlines will notify customers of the best choices, deals, and discounts available to travelers.

In this way, travelers can get what they're looking for, and the portal can get a great response to their business. 

Travelopro offers the most powerful Flight API Integration Solution that can help your business expand. With our flight API, you can instantly get the option of low-cost flights. Our endurance to have a complete solution right from the search to the completion of the booking is evident in our API.

By integrating our flight API, you can enhance the capabilities of a flight booking in every aspect. Our primary goal, via our Flight API, is to support our client with enhanced adaptability in a cost-effective manner.

7. Which is the best Travel Technology Company for GDS and APIs integration?




Travelopro is recognized as a travel API provider that provides XML integration with travel APIs with a great team effort to fulfill all responsibilities.

We provide profound aid for the consolidated integration of the XML Travel API with various service providers across the global travel industry.

We also help with the deployment of XML features on the travel portal through our exclusive aid as an XML API provider. It'll give you success by leaps and bounds.

Travelopro integrates with the most prominent GDS such as Amadeus, Sabre, and Travelport. These are the most common Flight Booking Engine API with secured data accessibility, easy inventory management, fast ticket reservation facilities.

All kinds of flight booking systems are managed by our web designers who ensure that you get a sophisticated airline booking system that surely meets your business goals at reasonable rates. With our services small and medium-sized travel agencies can make an effective booking using a simple API.

Travelopro API provides your organization with access to the leading GDS systems. Also, data are received from flight aggregators and Low-Cost Carriers (LCCs).

Our Flight API provides a cost-effective way to build and upgrade your own personalized travel booking applications. It's easy to incorporate and integrate with existing systems, ensuring that you're still at the cutting edge of technology.



In today's era, Airline Reservation System is considered the most effective tool for airline companies and the travel industry. Since most travelers now use flight as the medium of their journey. 

It's an all-in-one suite to simplify the travel agency operations to scale up with agility, versatility, and elasticity.

Travelopro aims to help customers and the extremely high technological innovations of the airline industry by providing a personalized booking solution to simplify the operation.
We strive to keep our customers a single-point solution and to make it more apparent by offering access to global inventory at the best rates. 

When designing a solution, the only thing we kept in mind is that it makes an end to the solutions right from looking to final booking and after-sales support.

Not only do our services remain fixed on the development of a personalized flight booking API integration, but we also have full travel technology systems, hotel booking portals, and much more. 

So, what are you waiting for? We are just a few clicks away from you. Get in touch with us to build a fantastic portal or call us for assistance.


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