Travel CRM System - An Essential Tool To Organize Your Sales Process

 

 

What is Travel CRM?

 

Travel CRM is Customer Relationship Management Software that helps travel companies to manage leads, streamline follow-ups, respond to queries, and have quality conversations with customers to develop strong customer relationships to improve sales.

Travel CRM, short for Customer Relationship Management, is travel software exclusively designed for travel agents, tour operators, travel companies, and destination management companies to automate the entire operations such as managing and assigning leads, responding to queries, streamlining follow-ups, automated email alerts and advance reporting to improve sales efficiency and maximize revenues.

This Travel CRM Software allows travel agents and travel companies to manage leads, improve customer interaction, and automate the business processes to improve customer relationships and increase sales and retention.

In a competitive industry, travel agents want to get travel software that manages each and every aspect of the project, simplifies workflow and improves business efficiency.

There are various Travel CRM Software available but with different features, so it is important to choose the right software that is an exact match for your business.

At this time, Travelopro is a leading Travel Software Development Company that provides the best Travel CRM System for travel companies to automate day-to-day operations such as lead management, responding to queries, follow-ups, automated email to increase business leads and sales efficiency.

 

Travelopro Travel CRM helps to convert more leads and take your business to the next level

 

 

Travelopro award-winning, beneficial Travel CRM system provides everything for small- & large-scale business operators to run their back-office & sales operations in one easy powerful system! With Travelopro travel CRM, tour operators can get an entire 360-degree customer view. 

Travelopro has created a smarter opportunity for travel operators to manage their customer-related activities with its ultimate travel CRM software. Travelopro well organized, user-friendly CRM platform for travel operators will not only create smooth accomplishment of your customer-related goals but will also help boost customers' confidence in you which is the key to business success as for us Customer is a King!!

This CRM for a tour operator is a 100% solution for tour and travel companies that cover plenty of features like ticket download, view itinerary, conversion analytics, quick SMS, and email alerts, etc. Travelopro CRM system creates a standard dashboard for individual roles with complete tour details that you will definitely fall in love with. Travel companies can easily avail of cancel/refund, easy follow-up, SMS alerts, customer details, and feedback features with Travelopro one roof CRM feature. Now no need to maintain loads of papers and files. 

We have designed this CRM software as per the changing needs of the clients and industry; they demand smart processes responding faster. Apart from offering the details, you need within seconds, we also contribute to the Save Earth initiative by helping you go paperless.

Our Travel CRM system specifically designed for travel agencies includes functions that aimed to satisfy specific desires of the travel and tour industry. Due to further options implemented into your CRM system, it’s straightforward to arrange data, implement international communication and automate operating procedures. 

Travelopro online Travel CRM software for travel agencies works on maintaining and rising upon the client’s perception of the agency.  These days the sales atmosphere involves severe competition, and clients choose travel agencies that support the standard of service they provide, particularly within the travel sector.  Too several choices mean most clients will keep returning to the same technology if they provide an honest quality service.  

Implementing a smart Travel CRM software solution allows an agent to stay with existing clients and gain new ones supported in those relationships.

Travelopro is a leader in providing intelligent business solutions for travel businesses for over a decade of expertise. Also, in Travelopro getting into and changing relevant knowledge is a quick and straightforward method with simply some clicks.  All of your customer's information is safe and secure on our encrypted server, and you are the only one that has access to it. 

Our pre-integrated Customer Relationship Management Software (CRM Software) Applications and Enterprise Resource Solutions prove to be the most effective end-to-end Travel CRM Suite with automated workflow and online business solutions.  

Regardless of your companies' size, Travelopro helps companies with modestly-priced CRM Web Software solutions great for any business, anywhere within the world.  We offer the most user-friendly web-based Travel CRM software and ERP solutions suite nowadays at the highest of any Travel CRM software comparison, there's no different business software for Travel CRM solutions as absolutely featured.

Our Travel CRM software is the key to assist you to make those strong bonds along with your client base and make certain that your tour operator business continues to grow. That’s why we’ve developed this fast and simply understandable guide filled with tips and methods for beginning your exploration for CRM software. 

With our custom CRM solution, it’s simple to use bookkeeping services, cloud-based apps including Google Apps, database, sales tools, analytics, and mailing. It can comprehend reporting, evaluation, and client service technologies. 

Our web-based Travel CRM software for the travel industry and agents offers the flexibility to manage your time.  Our Travel CRM system for travel agencies offers a digital automated way to track your time, serving you with billing, forecasting, and valuable reporting tools.  

It assists you when you are in your workplace, out in the field, or engaging from home by providing you with a centralized place to trace and organize vital information you would like to try to do your tasks. 

 

Explore how Travelopro can simplify and automate your travel business

 

Inquiry

 

• Give every inquiry your best shot, convert more – centralize, manage, streamline, collaborate and track your inquiries.

 

Quotation

 

• Easily quote with our flexible package builder. Add travel components like flight, hotel, car hire, transfers, activities, and many more.

 

Tour Itinerary Builder

 

• Impress your clients with your itinerary. An easy and fun way to build stunning itineraries that look good both on paper and on-screen.

 

Notifications & Alerts

 

• Be always in the know, receive notifications when you are assigned an inquiry, follow up actions, payment reminders, and more.

 

Customer

 

• Smart customer profiling enabled by 360 views of the customer. One place for viewing all your customer history and communication.

 

Reports

 

• Turn data into knowledge, knowledge into intelligence. Drive smart actions, optimize and grow your business.

 

Solutions Catering To Various Verticals Across The Travel Industry:

 

Travel Agents

 

Travel CRM for travel agents are those which help them in

• Itinerary Management: beautiful itinerary creation with drag and drop features

• Voucher Management: automatic voucher creation and sharing with customers

• Invoice Management: automatic creation and creation of invoices for booked customer

• Supplier Management: listing and inventory management of suppliers

• Feedback Management: automatic processes for feedback collection and marketing

• Lead Management: the process of acquiring and managing leads (potential customers) until the point where they make a purchase.

 

DMC

 

Travel CRM for Destination Management Companies (DMC) are those which help them in:

• Travel Agents Communication: complete timeline tracking of all the communications between agents and DMC on multiple channels

• Lead Management: the process of acquiring and managing leads (potential customers) until the point where they make a purchase.

• Hotel Management: inventory and price management of contracted hotels

• Transporter Management: inventory and price management of contracted transporters

• Price Management: pricing and management of all the packages be it fixed departure, group tour, MICE tour, etc.

• Booking Engine: allowing both online and offline reservations of travel packages

 

Activity Operator

 

Travel CRM for Activity Operators are those which help them in:

• Booking Management: generate bookings from website and third-party aggregators

• Price Management: visibility of date-wise prices and real-time update of changed prices across all the channels

• Inventory Management: full book-keeping and visibility of available seats for activity across all the channels

• Website builder: drag and drop website building with zero technical knowledge

 

Hotel

 

Travel CRM for the hotel are those which help them in: 

• Property management: covers objectives like coordinating the operational functions of the front office, sales, and planning, reporting, etc.

• Inventory management: maintenance of real-time date wise room availability

• Pricing management: maintenance of date wise prices of all types of rooms

• Channel management: automatic updating of inventory, prices on all channels which hotel uses for getting the booking

• Booking engine: a complete turn-key solution for getting the booking of a room

 

Who can use Travel CRM?

 

 

Whether you are a startup, a small business, or an enterprise, in the B2B or B2C space, a Travel CRM brings more decree and transparency, helps improve interactions with customers, optimizes sales performance, and streamlines travel business processes. Here's how different businesses can benefit from using a Travel CRM.

 

Startups

 

Startups are generally very small (team size of up to 5 peoples) and have a lot in hand to work on. In such a situation Travel CRM helps improve their per-person productivity and close more deals, and in starting performance matters a lot.

 

Small Businesses

 

Small businesses generally are a team of up to 20-30 peoples and require a lot of inter and intra coordination between customers and other stakeholders to be productive. Therefore, Travel CRM helps small businesses keep their employees informed and empowers them to present a good image in front of their customers.

 

Enterprises

 

For enterprises, brand image is very important therefore it's imperative to have minimum TAT (turnaround time) for responding to customers and suppliers. And such excellence can’t be achieved without investing in a travel CRM as employees can’t be on their toes 24x7.

 

Essential Features of a Travel CRM

 

• Lead Management

• Booking Management

• Supplier Management

• Email Management

• Advance Reports

• Invoice Management

• Voucher Management

• Itinerary Management

• Marketing Automation

 

Benefits of a Travel CRM

 

Better customer relationships

 

Personalization automated communication reduces TAT and increases satisfaction rate

 

Increase team collaboration

 

Useful information not just for your sales team, but for marketing and support teams too

 

Less time in data entry

 

Automatically track emails, calls, and meetings

 

High conversion rate

 

Get all the information you need on one screen and sell faster.

 

High revenue

 

Spend less time digging through spreadsheets and more time selling.

 

Mobility

 

Close deals fast — whether you’re working at the office or on the road.

 

Why Choose Travelopro?

 

Travelopro is the latest addition to Stout Web’s product range. Travelopro Travel CRM is a feature of Travelopro that acts as a mentor for travel agents, providing business management and optimization services, and enhancing your productivity and popularity. It is the perfect software solution for Travel Agencies that provide business automation for backend services.

Travelopro CRM services have helped numerous travel agents and agencies cope up with previous challenges and business issues such as – Inquiries, bookings, payment scheduling, invoicing, and lead analytics. Now with the inception of Travelopro CRM, travel agents and agencies can rest assured while custom-tailored CRM manages and operates business processes effectively and seamlessly.

Choosing our CRM system would bring cloud-based services and apps such as database, sales tools, and analytics along with bookkeeping services right under a centralized control system, just a click away. It has a crucial role in creating your unique identity and differentiates your services from other travel agents and agencies.

Travelopro CRM is one of the best travel CRM software that offers custom-curated CRM solutions extending services such as Travel Agency CRM, Vacation CRM, Tourism CRM, etc. Our CRM services would centralize your services, business procedures, and working staff, improving the acquisition and retention of regular customers in the process. This central management system in your travel business would create and deliver unique and carefully curated services to you for efficient business administration.

 

Services We Provide

 

• Flight Reservation System

• Hotel Reservation System

• Car Rental Reservation System

• Bus Reservation System

• Cruise Reservation System

• Transfer Reservation System

• Sightseeing Reservation System